Donation Processing Representative
7 days ago
Empire Connect Agency is seeking a skilled Donation Processing Specialist to support nonprofit organizations by processing donations. As a key member of our team, you will play a vital role in ensuring the success of our mission.
Responsibilities:
- Process inbound and outbound calls to collect donations for various nonprofit organizations.
- Provide exceptional customer service to donors, addressing their questions and concerns in a timely and professional manner.
- Accurately enter donor information into our database to ensure seamless tracking and follow-up.
- Follow up with donors as needed to ensure their satisfaction and resolve any issues promptly.
- Meet and exceed performance metrics to qualify for advancement opportunities within the company.
Requirements:
- A high school diploma or equivalent is required.
- At least 6 months of remote or 1 year of brick-and-mortar experience is necessary.
- Strong verbal communication skills are essential for success in this role.
- A reliable internet connection and a quiet workspace are necessary for productivity.
- Basic computer skills, including proficiency with Microsoft Office, are required.
- The ability to work flexible hours, including evenings and weekends, is necessary to accommodate the needs of our nonprofit partners.
Benefits:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- The chance to make a meaningful impact in the lives of nonprofit organizations and their constituents.
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Donation Processing Specialist
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Donation Processing Specialist
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