Customer Service Representative

19 hours ago


Tempe, Arizona, United States Nielsen & Moller Auto Glass Distributors Full time

We are seeking a Customer Service Representative to join our team at Nielsen & Moller Auto Glass Distributors in Tempe, AZ. As a full-time role, you will be responsible for efficiently handling inbound calls, identifying customer needs, and providing service clarity.

Key Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about products and services
  • Update the CRM database with detailed conversation notes
  • Develop and maintain a knowledge base of evolving products and services
  • Assist customers in new account enrollment process and payments
Requirements:
  • Previous experience in customer service, sales, or related fields
  • Bilingual in Spanish preferred
  • Automotive or Auto Glass experience is a plus
  • Ability to build relationships with customers
  • Positive and professional demeanor

This position is an on-site role located in Tempe, AZ, offering a competitive salary of $40,000 - $50,000 per year.



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