Patient Care Coordinator

11 hours ago


Redwood City, California, United States MFS Talent Full time
Patient Admin Specialist Job Description Job Summary We are seeking a highly organized and detail-oriented Patient Admin Specialist to join our team at MFS Talent. As a key member of our patient services team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff. Key Responsibilities * Greet and welcome patients, responding to their initial questions and concerns regarding appointments, payments, and schedules * Answer multi-line phone calls, screen, and route calls to the appropriate staff members, and take messages as needed * Ensure that all necessary verifications and authorizations are complete before patients see their providers * Communicate with providers regarding scheduling preferences and urgent patient needs * Provide doctor-patient support using reference documents and tools * Perform various administrative tasks, including maintaining information and paging directory databases, and processing internal forms * Answer non-clinical patient messages and escalate as necessary * Manage and distribute faxes, mail, and filing of clinic-specific documentation Requirements * High School Diploma or equivalent * 1 year of directly related work experience Benefits * Health, dental, and vision insurance * Sick time off About MFS Talent We are a dynamic and growing organization dedicated to providing exceptional patient care and administrative support. We are committed to creating a positive and inclusive work environment that values diversity and promotes professional growth and development.

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