Distinguished Field Service Expert for Banking and Finance Operations

2 weeks ago


Chicago, Illinois, United States eXcell Full time
Job Summary

eXcell is seeking a highly skilled Distinguished Field Service Expert for Banking and Finance Operations to join our team in Chicago, IL.

Company Overview

eXcell provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.eXcell.com.

Estimated Salary Range

$65,000 - $80,000 per year.

Job Description

This role involves managing a designated territory, focusing on troubleshooting, installing, and replacing hardware and network devices. The successful candidate will be responsible for:

  • Managing an incident queue
  • Directly interacting with customers
  • Maintaining proper inventory levels by replenishing stock as necessary
Required Skills and Qualifications

The ideal candidate will have:

  • A minimum of 2 to 3+ years of experience in break-fix operations, ideally within the banking or finance industry
  • CompTIA A+ certification
  • An Associate's (or equivalent) degree in Computer Science or Information Technology from a technical school or equivalent work experience
  • Experience with MS Office
  • Excellent communication skills, both written and verbal
  • Working knowledge of Windows operating systems, networks, and tools
  • Working knowledge of typical banking equipment
Benefits

We offer a comprehensive benefit package that includes:

  • Health Insurance (Medical, Vision, Dental)
  • 401k
  • Basic Life / AD&D
  • Supplemental Insurances Plans
  • Paid Time Off Plan
  • Paid Holiday
  • Paid Sick Leave plan
  • FSA / HSA Pre-Tax Benefits
  • Employee Discounts
About eXcell

eXcell is a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington.



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