Security Field Supervisor

1 week ago

Dallas, Texas, United States North Star Protective Services Full time
Job Description

North Star Protective Services is seeking a highly skilled and experienced Security Field Supervisor to join our team. As a Security Field Supervisor, you will be responsible for managing security guards and staff, ensuring the safety of people on the premises, and providing exceptional customer service.

Key Responsibilities:
  • Manage and supervise security guards and staff to ensure they are performing their duties effectively and efficiently.
  • Conduct site inspections and equipment inspections to ensure that the grounds and gear are up to safety standards.
  • Provide customer service to customers or guests who may require assistance.
  • Train security guards in proper security measures and procedures.
  • Perform a variety of security-related duties, including processing visitors, enforcing property rules and regulations, and detecting and reporting criminal acts.
Requirements:
  • At least 1-2 years of supervisor experience in security or a related field.
  • Strong verbal and written communication skills.
  • Emotional intelligence and ability to delegate tasks effectively.
  • Flexibility and ability to work independently or as part of a small team.
  • Passion for the organization and commitment to providing exceptional customer service.
  • Ability to analyze and produce course of action reporting and escalate issues to management in typical and crisis situations.
  • Ability to see, hear, and smell in order to respond to alarms and detect emergency situations.
  • Reliable transportation and current driver's license.
  • Ability to pass a background check covering the last 10 years and pass a drug screening due to the nature of the position.
Working Conditions:
  • Work is performed inside and outside the property with exposure to inclement weather and unpredictable crisis situations.
  • Shift work required.
  • Ability to remain on post up to four (4) consecutive hours without eating, drinking, or relieving bladder/bowels.
  • Frequent and prolonged walking, standing, sitting, and stooping, up to 12 hours per day, either indoors or outdoors, during daytime or nighttime.

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