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Enrollment Manager
2 months ago
Job Summary:
The Enrollment Manager will play a critical role in meeting enrollment goals by developing, planning, executing, and managing student recruitment activities for assigned academic programs. This includes inquiry/applicant follow-up, recruitment events, and engagement with external and community organizations.
Key Responsibilities:
- Develop and implement annual recruitment plans to meet or exceed term and annual recruitment goals.
- Proactively contact inquiries through various communication channels and cultivate/enhance enrollment interest through the point of application and after acceptance.
- Meet with prospective students to understand their needs, educational and career interests/goals, and offer compelling connections between those goals and enrollment in assigned programs.
- Effectively use customer relationship management software to support and enhance recruitment outreach, including documenting student contacts, setting future appointments/contacts, communicating with inquiry groups, etc.
- Develop reports and monitor data to track recruitment performance and enhance recruitment strategies in assigned programs.
- Collaborate with academic directors to develop, execute, and assess annual recruitment-event plans that maximize prospective student interest and inquiries for assigned programs.
- Represent the University at events and transport, set up, and dismantle recruitment booth solutions as needed.
- Create and maintain relationships and partnerships in professional communities to build awareness of the University and drive student recruitment.
- Manage annual recruitment budgets for assigned programs and ensure expenses do not exceed the budget.
- Develop, execute, and assess monthly recruitment webinars for prospective students.
- Stay knowledgeable about academic content within assigned academic programs, industry events/trends/employment, and regulatory and professional processes and policies governing the University.
Student Advising and Retention Management:
- Provide student retention leadership in assigned programs by meeting or exceeding student persistence, retention, and enrollment benchmarks through implementing a student retention plan, closely monitoring plan performance, pro-actively implementing adjustments when necessary, and reporting outcomes.
- Effectively utilize academic performance software to monitor student academic progress, identify those at risk of stopping or dropping out, and pro-actively provide them with resources to ensure persistence, retention, and academic success.
- Serve as the primary point of contact throughout a student's lifecycle (acceptance through credential completion).
- Using both developmental and intrusive academic advising approaches, support student academic achievement and enrollment persistence and retention at all stages of the student life cycle.
Requirements:
- Bachelor's degree.
- Two years of educational recruitment, student coaching, or applicable sales experience.
- Valid Driver's License.
