Medical Office Coordinator

4 weeks ago

Issaquah, Washington, United States Pediatrix Full time

Patient Care Associate

The Patient Care Associate plays a vital role in ensuring the smooth operation of our clinics. Key responsibilities include greeting and directing patients, preparing daily schedules, and maintaining accurate patient records. This role requires strong communication and organizational skills, as well as the ability to work effectively in a team environment.

  • Handle high-volume incoming calls and respond to patient inquiries in a timely and professional manner.
  • Review patient charts and insurance referrals to ensure accurate billing and reimbursement.
  • Assist physicians and administrators with various business and patient care responsibilities.
  • Coordinate office communication and ensure seamless patient flow.
  • Communicate effectively with patients and their families, demonstrating a caring and empathetic attitude.
  • Ensure all patient demographic and insurance information is accurate and up-to-date.
  • Answer telephones using proper etiquette and record messages as needed.
  • Verify patient insurance information and obtain necessary authorizations.
  • Schedule new and follow-up appointments, including patient testing.
  • Act as a liaison between patients and healthcare providers, ensuring clear communication and understanding.
  • Identify and collect co-pays, deductibles, and other payments.
  • Reconcile patient payments and maintain accurate financial records.
  • Prepare billing sheets and ensure accurate and timely submission.
  • Direct billing inquiries to the appropriate regional office.
  • Maintain patient confidentiality and adhere to all relevant regulations and policies.

Benefits for Full-Time Employees and Qualified Dependents:

  • Medical, Dental, Vision Insurance
  • Progyny Fertility Benefits
  • Teladoc Health and Second Opinion Services
  • 401(K) Thrift Program & Sharing Plan
  • Employee Stock Purchase Plan (ESPP) 15% discount
  • Basic Employee; Spouse; Child Life Insurance
  • Accidental Death and Dismemberment (AD&D)
  • Employee Optional Life and AD&D
  • Short & Long Term Disability
  • Pre-Tax Health Savings Accounts (HSA)
  • Employee and Dependent Flexible Spending Account (FSA)
  • Family Medical Leave Act (FMLA)
  • Parental Leave Benefit
  • Sick Pay Bank
  • Employee Assistance Program (EAP)
  • Group Aflac Policies
  • Identity Theft Protection
  • Employee Charitable Fund
  • Continuing Education Assistance
  • Various Discount Programs

The expected pay for this position ranges from $26.44 per hour. The actual pay range will be computed based on years of relevant experience.

Pediatrix Medical Group is one of the nation's leading providers of highly specialized healthcare for women, babies, and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate, and clinically excellent services to women, babies, and children across the continuum of care, both in hospital settings and office-based practices.

Please note that fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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