Patient Services Associate

3 weeks ago


Issaquah, Washington, United States Pediatrix Full time

Job Summary

Pediatrix Medical Group is seeking a highly skilled Patient Services Associate to join our team. As a key member of our medical office staff, you will play a vital role in ensuring the smooth operation of our clinics, providing exceptional patient care, and contributing to the overall success of our organization.

Responsibilities

  • Patient Flow Management: Greet and direct patients to their appointments, prepare the daily clinic schedule, and update physician schedules to ensure seamless patient flow.
  • Administrative Support: Maintain patient files and records, interface with corporate departments, and respond to patient inquiries in a timely and professional manner.
  • Communication and Coordination: Coordinate office communication flow, communicate effectively with patients and staff, and demonstrate a caring attitude towards patients and their families.
  • Scheduling and Billing: Schedule new and follow-up appointments, verify patient insurance information, and reconcile patient payments on a daily basis.
  • Quality and Safety: Maintain patient confidentiality, identify and collect co-pays, deductibles, and other payments, and prepare billing sheets to ensure accurate and timely claims processing.

Requirements

  • Education: High School diploma or equivalent required.
  • Experience: Three years of recent experience in a related position in a medical office setting preferred.
  • Skills: Superior customer service and verbal and written communication skills, strong computer knowledge, and ability to work cooperatively in a team environment.

Benefits and Compensation

Pediatrix Medical Group offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) thrift program, employee stock purchase plan, and more. The expected pay for this position ranges from $26.44 per hour, with actual pay computed based on years of relevant experience.

About Us

Pediatrix Medical Group is one of the nation's leading providers of highly specialized healthcare for women, babies, and children. We are committed to providing coordinated, compassionate, and clinically excellent services to our patients across the continuum of care.


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