Help Desk Specialist
3 weeks ago
As a Help Desk Specialist at Paladin Consulting, you will be responsible for providing first-level remote IT services to our customers. This includes troubleshooting and resolving technical issues, as well as escalating complex problems to higher-level support teams.
Key Responsibilities:- Provide technical support to customers via phone, email, or chat
- Use remote desktop applications to troubleshoot and resolve PC-related issues
- Enter all calls into the helpdesk system and use predefined triage processes to troubleshoot and resolve or escalate issues
- Identify customer-training issues on standard and non-standard products
- Contribute to technical discussions with other team members and contribute to the decision-making process
- Working knowledge of customer support business and technology processes
- Ability to use remote desktop applications and troubleshoot PC-related issues
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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Help Desk Specialist
2 weeks ago
Birmingham, Alabama, United States Northwind Group Full timeJob Title: Help Desk SpecialistWe are seeking a highly skilled and motivated Help Desk Specialist to join our team at North Wind Group. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our employees and customers.Job Summary:The Help Desk Specialist will be the primary point of contact for technical issues...
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Help Desk Specialist
4 weeks ago
Birmingham, Alabama, United States Northwind Group Full timeJob Title: Help Desk II NWGJob Summary:We are seeking a highly skilled and motivated Help Desk II NWG to join our team. As a Help Desk II NWG, you will provide technical support for all hardware, software, and telecom needs, working as part of a dedicated and customer-focused IT team to ensure that all end-user needs are fulfilled.Key...
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Help Desk Specialist
2 weeks ago
Birmingham, Alabama, United States Paladin Consulting Full timeJob Description & ResponsibilitiesWe are seeking a skilled Help Desk Specialist to join our team at Paladin Consulting.Provide first-level remote IT services or assist in the delivery of higher level services to our customers.Properly enter all calls into the helpdesk system.Use predefined triage processes to troubleshoot and resolve or escalate to the...
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Help Desk Specialist
4 weeks ago
Birmingham, Alabama, United States Northwind Group Full timeJob Title: Help Desk II NWGJob Summary:We are seeking a highly skilled and motivated Help Desk II NWG to join our team. As a Help Desk II NWG, you will provide technical support for all hardware, software, and telecom needs. You will work as part of a dedicated and customer-focused IT team to ensure that all end-user needs are fulfilled.Key...
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Help Desk Specialist
1 week ago
Birmingham, Alabama, United States Better Hire Full timeJob SummaryWe are seeking a highly skilled Help Desk Specialist to join our team at Better Hire. The successful candidate will be responsible for deploying, maintaining, and troubleshooting core business applications, including dispatch systems, routing systems, and associated hardware and databases.Key Responsibilities:Deploy, maintain, and troubleshoot...
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Help Desk Support Specialist
4 weeks ago
Birmingham, Alabama, United States Metasys Technologies, Inc. Full timeJob Title: Help Desk AnalystAt Metasys Technologies, Inc., we are seeking a highly skilled and motivated Help Desk Analyst to join our team.Job Summary:The Help Desk Analyst will be responsible for providing first-level remote IT services to our customers, assisting in the delivery of higher-level services, and troubleshooting and resolving technical...
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Help Desk Support Specialist
2 weeks ago
Birmingham, Alabama, United States Deploy Alloy Full timeAbout the JobDeploy Alloy is seeking a skilled IT Help Desk Analyst to join our team. As a Help Desk Analyst, you will play a crucial role in providing exceptional technical support to our internal users, ensuring the smooth operation of our technology infrastructure, and contributing to an excellent end-user experience.ResponsibilitiesProvide first-level...
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Help Desk Support Specialist
3 weeks ago
Birmingham, Alabama, United States Deploy Alloy Full timeAbout the RoleDeploy Alloy is seeking a skilled Help Desk Analyst to join our IT support team. As a Help Desk Analyst, you will play a crucial role in providing exceptional technical assistance to our internal users, ensuring the smooth operation of our organization's technology infrastructure.Key ResponsibilitiesProvide first-level technical support to...
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Help Desk Support Specialist
3 weeks ago
Birmingham, Alabama, United States Deploy Alloy Full timeAbout the RoleWe are seeking a highly skilled and customer-focused IT Help Desk Analyst to join our dynamic IT support team at Deploy Alloy. As an IT Help Desk Analyst, you will play a pivotal role in ensuring the smooth operation of our organization's technology infrastructure, contributing to an excellent end-user experience, and helping the team deliver...
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Help Desk Support Specialist
4 weeks ago
Birmingham, Alabama, United States The University of Alabama at Birmingham Medicine Full timeCompensation and BenefitsCompetitive hourly rate: $29.20/hourEligible positions include:100% tuition assistanceWellness initiativesGenerous paid time off Paid parental leavePublic Service Loan Forgiveness Program eligible employerAbout the RoleAs a Help Desk Analyst at The University of Alabama at Birmingham Medicine, you will provide technical support and...
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Help Desk Support Specialist
5 days ago
Birmingham, Alabama, United States Jack's Family Restaurants Full timeJob Description:As a Help Desk Technician at Jack's Family Restaurants, you will be the first point of contact for internal calls from restaurants, providing 1st level remote support and escalating issues to higher level techs or management as needed. Your responsibilities will include documenting IT/Facility issues into the ticketing system, recording...
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Service Desk Support Specialist
1 month ago
Birmingham, Alabama, United States PS Logistics LLC Full timeService Desk Analyst Job DescriptionAt PS Logistics LLC, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our end-users, troubleshooting and resolving technical issues, and managing our IT assets.Key Responsibilities:Triage, diagnose, and remediate...
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Front Desk Hospitality Specialist
1 week ago
Birmingham, Alabama, United States Hilton Garden Inn Full timeFront Desk Agent OpportunityWe are seeking a friendly and professional Front Desk Agent to join our team at the Hilton Garden Inn. As a key member of our Front Desk and Guest Services Team, you will be responsible for delivering exceptional customer service to our guests.Key Responsibilities:Offer professional, friendly, and attentive service to guests,...
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Front Desk Representative
4 weeks ago
Birmingham, Alabama, United States CLUB4 Fitness Full timeFront Desk Associate at CLUB4 FitnessKey Responsibilities:Greet members, prospective members, and guests with a warm and welcoming demeanor.Provide exceptional customer service, ensuring a positive experience for all interactions.Answer phones in a friendly manner and assist callers with a variety of questions and concerns.Assist with the new membership...
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Front Desk Coordinator
1 month ago
Birmingham, Alabama, United States Hair Club Full timeJob Title: Front Desk ReceptionistJob Summary:We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at HairClub. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a seamless experience for our clients.Key...
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Front Desk Representative
1 month ago
Birmingham, Alabama, United States dandbcareers Full timeJob Title: Front Desk/HostJob Summary:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be responsible for delivering an unparalleled Guest experience through exceptional communication, problem-solving, and customer service skills.Key Responsibilities:Act as an ambassador to...
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IT Support Specialist
2 months ago
Birmingham, Alabama, United States Deploy Alloy Full timeAbout the Position: IT Support SpecialistOverviewDeploy Alloy is in search of a dedicated and customer-focused IT Support Specialist to enhance our vibrant IT support team. The successful candidate will demonstrate robust problem-solving capabilities, outstanding communication skills, and a commitment to delivering exceptional technical support to our...
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Front Desk Representative
2 months ago
Birmingham, Alabama, United States PCH, Inc. Full timeJob SummaryPCH, Inc. is seeking a highly skilled and customer-focused Front Desk Clerk to join our hospitality team. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of hospitality standards.Key Responsibilities:Guest Arrival...
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Front Desk Associate
2 weeks ago
Birmingham, Alabama, United States Pyramid Global Hospitality Full timeAbout the RoleWe are seeking a skilled and friendly Front Desk Agent to join our team at the Courtyard by Marriott Birmingham Downtown at UAB. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us. Key Responsibilities• Greet and register guests,...
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Customer Relationship Specialist
5 days ago
Birmingham, Alabama, United States McLeod Software Full timeKey Responsibilities:As a Customer Relationship Specialist at McLeod Software, you will be responsible for building and maintaining strong customer relationships while providing tailored solutions to meet their needs. This includes working closely with internal support teams to resolve any issues and identifying opportunities for improvement.Accurately and...