Customer Care Specialist
2 weeks ago
Aunt Martha's Health and Wellness is committed to delivering outstanding healthcare solutions to our communities, emphasizing innovation and equity. We are in search of a Remote Customer Care Specialist to contribute to our mission. As part of our health and safety protocols, COVID-19 vaccinations are required for all personnel.
POSITION SUMMARY:
- Manage both incoming and outgoing communications in a fast-paced service center environment.
- Deliver exceptional client support and professionally resolve customer inquiries.
- Coordinate appointments and assist clients with efficiency.
- Leverage various platforms and systems for effective communication and record-keeping.
POSITION REQUIREMENTS/EDUCATION:
- High School Diploma or equivalent qualification.
- 1-3 years of experience in customer service is preferred.
- Proficiency in Microsoft Office applications.
- Bilingual capabilities in English and Spanish are advantageous.
QUALIFICATIONS:
- Possession of a valid driver's license and auto insurance.
- Willingness to work flexible hours, including evenings and weekends.
Aunt Martha's is an equal opportunity employer, dedicated to providing quality healthcare services to all.
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