Branch Manager, AVP

5 days ago


Leawood, Kansas, United States NBKC Bank Full time
About the Role

We are seeking a highly skilled Branch Manager, AVP to join our Retail Banking Team. As a key member of our team, you will be responsible for overseeing the branches located in Mission Farms and Leawood, ensuring exceptional customer experiences, and driving deposit growth.

Key Responsibilities
  • Lead and develop a high-performing team to meet and exceed performance metrics and customer service targets.
  • Manage branch portfolios, focusing on deposit growth and customer retention, while identifying new business leads through community outreach activities, business partnerships, and expanding existing internal relationships.
  • Build relationships with internal and external customers, ensuring consistent delivery of company objectives.
  • Coach and develop associates to elevate skill sets to exceed performance objectives based on individual, branch, and company goals.
  • Ensure team members are engaged and enabled to be successful in their roles.
  • Recognize and evaluate risk, exercise discretion, and handle sensitive and confidential issues.
  • Responsible for opening, closing, and staffing of facilities during branch hours with optimum staffing.
  • Ensure team members are in compliance with all applicable procedural and regulatory rules and guidelines.
Requirements
  • High school diploma or GED required; Bachelor's degree preferred.
  • 5+ years of retail banking experience with increasing responsibility, including 3+ years of supervisory experience or 1+ years of nbkc supervisory experience.
  • Exceptional coaching and development skills.
  • Exceptional judgment and critical thinking skills.
  • Proven sales and business development skills.
  • Knowledge and understanding of financial services products, regulations, and compliance.
  • Proficient knowledge of Microsoft Office applications.
  • Ability to perform essential functions of the job with or without accommodation.
About nbkc

Nbkc is a forward-thinking bank that prioritizes diversity, equality, and inclusion. We offer a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan. Our team is committed to delivering exceptional customer experiences and driving business growth.

We are an Equal Opportunity-Affirmative Action Employer and welcome applications from diverse candidates. If you are passionate about retail banking and customer experience, we encourage you to apply for this exciting opportunity.


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