Branch Manager, AVP

3 weeks ago

Leawood, United States NBKC Bank Full time
Summary Description

We are currently looking for a Branch Manager, AVP to join our Retail Banking Team. The Branch Manager will oversee the branches located in Mission Farms and Leawood. This position will be @Office, working 100% in the office.

Check out more details below.

What you'll do

Deposit Growth
  • Lead bankers to meet and exceed performance metrics and customer service targets
  • Manage branch portfolios focusing on deposit growth and customer retention
  • Identify new business leads through community outreach activities, business partnerships and expanding existing internal relationships
  • Build relationships with internal and external customers while ensuring consistent delivery of company objectives
Customer Experience
  • Lead and deliver an elevated customer experience that meets nbkc standards for every customer
  • Research, identify and resolve complex customer problems / issues while providing the highest levels of customer service
  • Ensure a consistent customer experience is being delivered at each branch
Team Development and Engagement
  • Coach and develop associates to elevate skill sets to exceed performance objectives based on individual, branch and company goals
  • Ensure that team members are engaged with and enabled to be successful in their roles
Compliance and Operational Efficiency
  • Recognize and evaluate risk, exercise discretion and handle sensitive and confidential issues
  • Responsible for opening, closing and staffing of facilities during branch hours with optimum staffing
  • Responsible for branch security and meeting compliance standards
  • Ensure team members are in compliance with all applicable procedural and regulatory rules and guidelines
  • Travel required resulting in 50% of time spent in each branch location of responsibility
What you'll bring
  • High school diploma or GED Required; Bachelor's Degree Preferred
  • 5+ years of retail banking experience with increasing responsibility including 3+ years of supervisory experience OR 1+ years of nbkc supervisory experience
  • Exceptional coaching and development skills
  • Exceptional judgement and critical thinking skills
  • Proven sales and business development skills
  • Knowledge and understanding of financial services products, regulations, and compliance
  • Proficient knowledge of Microsoft Office applications
  • Ability to perform essential functions of the job with or without accommodation
Our Hiring Process

After we review your application and feel you're a potential fit we will reach out with next steps. We work hard to meet our candidates on their time- sometimes that's a phone screen, video interview, or even a cup of coffee before meeting our team. We are committed to keeping you updated along the way.

What you'll love about us:

Benefits & Perks:
  • Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO - we got you covered)
  • Enjoy 4 weeks of paid time off, 11 paid holidays, Birthday PTO, and 8 paid volunteer hours per year
  • Save more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that's a sweet deal
  • Spend time bonding with your family with paid parental leave options
  • Care for your whole person with access to our EAP and behavioral health advocates
  • Take advantage of our wellness programs which include a wellness reimbursement account and an on-site gym facility.
  • Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win)
  • Enjoy anniversary awards for your 3- and 5-year anniversaries (That's serious cash money towards your retirement account, student loan refinancing or your HSA).
  • Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversaries


About nbkc:

nbkc isn't your average bank. We take your traditional financial institution and make it better.

We know what we offer our customers is only as good as the people behind the scenes who keep it going. That's why we make sure you're supported and encouraged along the way. You'll work with some awesome, intelligent, and diverse people in a fun and forward-thinking environment and accomplish plenty of things you'll wanna brag about.

nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.

nbkc has been proud to be recognized as one of Kansas City's Best Places to Work for 5+ years by the Kansas City Business Journal. We're pretty proud to work here and we know you will be too

Join us to find out

nbkc bank is an Equal Opportunity-Affirmative Action Employer - Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation

#LI-onsite

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