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Hyundai Service Coordinator

1 month ago

Riverhead, New York, United States Riverhead Hyundai Full time
Job Summary

We are seeking a highly skilled and organized Service Coordinator to join our team at Riverhead Hyundai. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling transactions, and ensuring a smooth experience for our customers.

Key Responsibilities
  • Handle customer transactions, including cash, checks, and credit card payments
  • Reconcile customer bills and provide accurate records
  • Provide change to customers and issue receipts
  • Handle customer complaints with integrity and composure
  • Assist the service and parts department with heavy telephone coverage
  • Provide clerical and secretarial support to parts and service departments
Requirements
  • Bilingual preferred
  • Proven work experience as a Receptionist, Front Office Representative, or similar role
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Customer service attitude
What We Offer
  • Medical, dental, vision
  • 401K
  • Life insurance
  • Paid vacation
  • Paid training
  • Employee pricing on products/service
  • Opportunities for advancement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.