Senior Operations Director

19 hours ago


Chapel Hill, North Carolina, United States Navion Senior Solutions Full time
Job Title: Team Member Service Director

Chatham Ridge is seeking a highly skilled Team Member Services Director to lead and motivate employees in providing quality care and services to residents. The ideal candidate will assist in the direction of residence operations, ensuring a high-level of customer satisfaction and upholding the organization's philosophy and the well-being of the residents.

Key Responsibilities:

  • Lead and motivate employees to provide quality care and services to residents
  • Assist in the direction of residence operations
  • Ensure a high-level of customer satisfaction
  • Uphold the organization's philosophy and the well-being of the residents
  • Provide administrative support to the Executive Director and department heads
  • Organize and maintain employee files
  • Recruit, hire, and manage employees
  • Administer benefits and general customer service duties

Requirements:

  • CNA or PCA certification
  • CPR Instructor certification
  • Friendly, caring disposition with a desire to work with older adults
  • One-year experience in the assisted living or human services field preferred
  • Leadership abilities and ability to work independently
  • Effective communication skills
  • Computer proficiency with MS Outlook, Excel, and Word
  • Good time management and organizational skills

Benefits:

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO for full-time positions
  • Short & Long Term Disability Insurance
  • Life Insurance
  • Career Advancement Opportunities

About Us:

Chatham Ridge is a leading provider of senior living services, dedicated to delivering high-quality care and services to our residents. We are committed to creating a positive and supportive work environment for our employees, and we are seeking a highly skilled Team Member Services Director to join our team.



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