Patient Access Representative II
1 day ago
Job Summary
We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a Patient Access Representative II, you will play a critical role in supporting the departmental efficiencies of our healthcare organization.
Key Responsibilities
- Registration and Scheduling
- Perform patient registration and scheduling duties in a timely and accurate manner.
- Collect and verify patient demographic information, including insurance and billing information.
- Customer Service
- Provide exceptional customer service to patients, families, and healthcare providers.
- Respond to patient inquiries and concerns in a professional and courteous manner.
- Financial Clearance
- Verify patient insurance coverage and benefits.
- Obtain necessary authorizations and approvals for patient care.
- Compliance and Regulatory
- Ensure compliance with all relevant laws, regulations, and industry standards.
- Maintain accurate and up-to-date records of patient interactions and transactions.
Requirements
- Education
- High school diploma or equivalent required.
- Some college coursework or degree in a related field preferred.
- Experience
- 0-1 year of experience in a customer service or healthcare-related role.
- Previous experience in patient access or registration preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and knowledge of medical terminology.
Working Environment
The Patient Access Representative II will work in a hospital administration setting, interacting with patients, families, and healthcare providers. The ideal candidate will be able to work in a fast-paced environment, prioritize tasks effectively, and maintain accurate and up-to-date records.
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