Patient Access Representative II

1 day ago


Roseburg, Oregon, United States Conifer Revenue Cycle Solutions Full time

Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a Patient Access Representative II, you will play a critical role in supporting the departmental efficiencies of our healthcare organization.

Key Responsibilities

  • Registration and Scheduling
    • Perform patient registration and scheduling duties in a timely and accurate manner.
    • Collect and verify patient demographic information, including insurance and billing information.
  • Customer Service
    • Provide exceptional customer service to patients, families, and healthcare providers.
    • Respond to patient inquiries and concerns in a professional and courteous manner.
  • Financial Clearance
    • Verify patient insurance coverage and benefits.
    • Obtain necessary authorizations and approvals for patient care.
  • Compliance and Regulatory
    • Ensure compliance with all relevant laws, regulations, and industry standards.
    • Maintain accurate and up-to-date records of patient interactions and transactions.

Requirements

  • Education
    • High school diploma or equivalent required.
    • Some college coursework or degree in a related field preferred.
  • Experience
    • 0-1 year of experience in a customer service or healthcare-related role.
    • Previous experience in patient access or registration preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Basic computer skills and knowledge of medical terminology.

Working Environment

The Patient Access Representative II will work in a hospital administration setting, interacting with patients, families, and healthcare providers. The ideal candidate will be able to work in a fast-paced environment, prioritize tasks effectively, and maintain accurate and up-to-date records.



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