Program Administrator
1 week ago
OneMagnify is a global performance marketing organization that combines brand marketing, technology, and analytics to accelerate business growth and amplify real-time results. Our core offerings help clients stand out from their competitors and drive higher sales conversion.
Job SummaryWe are seeking a highly motivated and detail-oriented Program Administrator to join our Loyalty & Incentives Practice Area. As a Program Administrator, you will be responsible for handling daily claims-processing, call handling, email administration, and facilitation of incentive and loyalty payments. You will work closely with our team to deliver high-quality work associated with various client deliverables.
Key Responsibilities- Support the Loyalty & Incentives Practice Area by answering inbound customer calls and performing outbound calls to deliver program information or acquire additional information to assist with needed resolutions.
- Connect with OneMagnify team members and external customers via phone and email.
- Verify program eligibility using tools and database systems.
- Create and follow-through on critical issue cases.
- Support OneMagnify's quality standards, policies, procedures, and work instructions as outlined in the company quality management system documentation.
- Excellent communication skills, both written and verbal, in both French and English language, with proactive follow-up.
- Motivation to be detail-oriented while effectively multi-tasking in a fast-paced environment.
- Personable and energetic approach with a strong emphasis on customer/colleague correspondence.
- Proficiency in Microsoft Office applications such as Microsoft Outlook, Word, and Excel.
- High school diploma or general education degree (GED), or relatable experience and/or training.
We offer a comprehensive benefits package including medical, dental, 401(k), paid holidays, vacations, and more.
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Administrative Coordinator
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Program Coordinator
1 week ago
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Grant Administrator
3 weeks ago
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Youth Program Assistant
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Program Manager for Utility Programs
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Tax Program Coordinator
1 month ago
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2 weeks ago
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