Business Intelligence Senior Manager
2 weeks ago
About JLL: JLL empowers you to shape a brighter way. Our team at JLL and JLL Technologies is dedicated to transforming the future of real estate through exceptional services, advisory, and technology for our clients.
Role Overview: As the Senior Manager of Performance Analytics, you will oversee our Business Intelligence (BI) and Analytics functions, as well as manage account technology and performance support initiatives.
Key Responsibilities:
- Business Intelligence & Performance: Develop a comprehensive information management and BI strategy that aligns with client business objectives across various service lines.
- Enhance data management and interpretation skills within the account team, focusing on predictive modeling and performance improvement techniques.
- Ensure a thorough understanding of contract key performance indicators and reporting requirements, meeting client expectations effectively.
- Facilitate the exchange of best practices within JLL and connect the account with innovative industry practices in BI and data.
- Promote innovative data visualization techniques.
Technology Leadership:
- Lead the relationship with JLL IT, conducting semi-annual strategy reviews.
- Evaluate technology components and implement innovative solutions.
- Ensure compliance with information security standards for all technology initiatives.
- Act as Program Manager for technology-related projects.
Team Leadership:
- Manage a team of BI and Analytics specialists, identifying opportunities for savings and improvements.
- Provide regular updates to clients and colleagues, ensuring clarity on progress and expected outcomes.
- Participate in a global team to address emerging needs by allocating expert resources.
Performance Metrics:
- Establish desired outcomes for each initiative.
- Achieve a minimum of four major programs successfully executed across three regions annually.
- Maintain a high Client Relationship Assessment Score.
Qualifications:
- Six Sigma black belt certification is advantageous.
- An MBA or Master's degree in Statistics, Applied Mathematics, or a related field is preferred.
- A minimum of five years of relevant experience.
- Excellent verbal and written communication skills.
- Strong analytical abilities with a proactive approach to identifying issues and formulating solutions.
- Proven experience in process management and results-driven execution.
- Ability to build strong client relationships and effectively communicate value to senior executives.
- Experience in leading geographically dispersed teams and managing diverse stakeholders.
- Proficiency in Microsoft Business Intelligence tools and advanced Microsoft Office skills.
What We Offer: At JLL, we believe in succeeding together, investing in our people, and celebrating achievements. Our Total Rewards program reflects our commitment to your career ambitions, well-being, and competitive compensation.
Join us in shaping a brighter future.
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