Workday Customer Accounts Lead
3 weeks ago
IDR, Inc. is seeking a Workday Customer Accounts Lead to join one of our top clients in the Technology, Media, and Telecom industry. This role is perfect for a certified Workday Financials professional with extensive experience in Customer Accounts, Billing, and Revenue Recognition.
Key Responsibilities:
- Oversee Workday Finance, emphasizing Customer Accounts, Billing, Contracts, and Revenue Recognition.
- Manage client needs, business processes, and custom validations in Workday.
- Offer solutions or alternatives when Workday functionality is limited.
- Conduct weekly meetings with the client's team to address open issues and manage tasks through ServiceNow.
- Maintain regular communication with Engagement Managers and project teams, escalating issues as necessary.
- Lead client engagement workstreams aimed at process improvement, optimization, and transformation, including implementing best practices and driving operational results.
Requirements:
- Workday Financials certification
- Extensive experience with Workday Customer Accounts, Billing, and Revenue Recognition
- Experience managing custom validations in Workday and offering alternative solutions when needed
- Ability to independently or collaboratively lead projects and workstreams
- Experience with ServiceNow for task management
What We Offer:
- Competitive compensation package
- Full benefits; medical, vision, dental, and more
- Opportunity to work with an industry-leading organization
- Close-knit and team-oriented culture
About IDR, Inc.:
- 25+ years of proven industry experience in 4 major markets
- Employee Stock Ownership Program
- Medical, dental, vision, and life insurance
- ClearlyRated's Best of Staffing; Client and Talent Award winner 11 years in a row
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