Workday Expert Consultant

2 days ago


New York, New York, United States Workday Full time
About the Role

We are seeking a highly skilled Workday expert to join our Success Plans team. As a trusted advisor, you will work directly with customers to help them solve business problems and get the most out of their Workday investment.

Key Responsibilities
  • Conduct research to ensure a deep understanding of customer questions and related Workday concepts.
  • Deliver small scope consulting services to customers, providing configuration guidance, demonstrations, and tips and tricks.
  • Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements.
  • Clearly and effectively communicate responses and value to customers.
  • Create and deliver customer presentations on how to use Workday features to achieve business goals.
  • Provide one-on-one consulting guidance to accelerate customer feature adoption.
  • Review customer tenants to identify adoption opportunities.
  • Stay up-to-date with industry practices and engage with customers on those topics.
  • Help drive the creation of new programs to drive customer feature adoption.
About You

We are looking for a candidate with 5+ years of functional experience in Recruiting systems in Workday, 5+ years of IT implementation experience, and 2+ years of software consulting experience. Workday certification is required and preferred qualification for the role. You should be able to distill complex concepts into understandable presentations for our customers.

We offer a dynamic and rewarding work environment where you can grow your skills and expertise. If you are passionate about the value technology can bring to an organization and want to work directly with some of the greatest companies on the planet, we encourage you to apply for this exciting opportunity.



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