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Director of IT Operations

2 months ago

Knoxville, Tennessee, United States Clayton Full time
About the Role

We are seeking a highly skilled and experienced Director of IT Operations to join our team at Clayton Homes. As a key member of our Enterprise Technology Operations division, you will be responsible for leading a team of IT professionals and driving strategic initiatives to support the growth and success of our organization.

Key Responsibilities
  • Strategic Alignment: Ensure that IT activities are aligned with the overall business strategy and goals of Clayton Homes.
  • Strategic Tech Initiatives: Define and implement strategic technology initiatives to drive business value and improve operational efficiency.
  • Team Leadership: Develop and lead a high-performing team of IT professionals, providing guidance, coaching, and mentoring to ensure their success.
  • Communication: Serve as a chief communicator, ensuring effective communication with stakeholders across the organization.
  • Capacity Planning: Drive capacity planning activities to ensure the right resources are in place to support business needs.
  • Project Management: Implement and execute projects, activities, tasks, and plans to achieve business objectives.
  • Strategic Roadmaps: Develop strategic roadmaps or tactical plans for upcoming work, focusing on delivery in the near-term.
  • Financial Management: Manage portions of budgets relevant to your department or team.
  • Performance Management: Set goals for your team, monitor progress, and provide feedback to encourage future growth.
  • Relationship Building: Foster positive relationships with your team members, peers, and other teams that support or interact with your team.
  • Contract and Vendor Management: Manage contractors and vendor relationships associated with contract labor.
Requirements
  • Experience: 8 to 10 years of experience in the direct field of responsibility or similar experience.
  • Management Experience: 5 to 7 years of previous management experience.
  • Communication Skills: Strong communication skills, both written and verbal.
  • Problem Analysis: Ability to develop plans and define tasks needed to complete projects or defined activities.
Desired Skills
  • Project Management
  • Financial Acumen
  • Analysis of Problems
  • Courageous Conversations
  • Hiring Practices
  • Interviewing Skills
  • Prioritization
  • Goal Setting
  • Change Management
  • Relationship Management
  • Contract and Vendor Management
Behavioral Competencies
  • Communicating
  • Conflict Management
  • Influence and Persuasion
  • Collaboration and Teamwork
  • Global Mindset
  • Interpersonal Dynamics
  • Relationship Building
  • Coaching and Developing Others
  • Delegating
  • Managing Innovation
  • Strategic Talent Management
  • Deliberative Decision Making
  • Strategic Thinking
  • Planning and Priority Setting
  • Analytical Thinking
  • Composure and Resiliency