Residential Support Specialist
1 week ago
We are seeking a dedicated and compassionate Residential Support Specialist to join our team at New Narrative. As a key member of our residential team, you will play a vital role in providing supportive services to adults with serious mental illness.
Job Responsibilities- Provide supportive services to residents, including ensuring a clean and organized environment, supporting residents in their individual recovery goals, and assisting with medication administration as ordered by a licensed medical professional.
- Lead activities, assist in the implementation of treatment plan interventions, and provide skills training and activities as assigned.
- Understand and adhere to Oregon rules regarding Home and Community Based mental health services, which guarantee residents a maximum level of freedom and personal rights.
- Assist clients with daily living skills, such as keeping appointments and completing household tasks.
- Oversee house safety, including fire drills, security of the house at night, and resolving disputes among residents.
- Ensure the facility is clean, orderly, and safe at all times.
- Proactively support healthy eating and an active lifestyle for program participants.
- Maintain the cleanliness of food storage areas, common areas, and employee office.
- Complete all shift duties required by each individual facility.
- Assist residents with completion of deep cleaning and laundry.
- Complete contraband checks as allowed by resident and OARs.
- Ensure client rights are protected.
- Assist in crisis intervention, including answering crisis calls and contacting appropriate treatment team members.
- Escort and supervise residents during community outings.
- Document all interactions with residents during each shift according to policy and Oregon Administrative Rules.
- Document all critical incidents in a timely manner and notify supervisor immediately of any critical incident.
- Know supervisor's contact information.
- Complete shift summary and individual resident notes each shift.
- Adhere to all New Narrative policies and procedures.
- Adhere to the NASW Code of Ethics.
- Overnight employees must be awake, alert, and dressed at all times.
- Complete other tasks as assigned by House Manager or Residential Program Manager.
- Must be 18 years of age and capable of implementing the emergency procedures and disaster plan.
- Must have a criminal records clearance through the State Mental Health Division prior to starting employment.
- Must be tested for tuberculosis within two weeks of date of hire.
- Must undergo a minimum of 16 hours pre-service orientation, which will include a review of house rules, policies, and procedures; education on psychiatric disabilities; an overview of resident service arrangements; a summary of each resident's risk factors; medication management procedures; food service arrangements; a summary of resident's assessment and residential service plan; Credible; and any other relevant information.
- Will not work over 40 hours per week unless authorized by a supervisor.
- Will report to work promptly and will adhere to all scheduling and attendance policies.
- Regular in-service training on issues relevant to residential care to total not less than 8 hours a year. Training will be arranged by the Facility Administrator.
- Attend and positively participate in required meetings, including mandatory monthly staff meetings.
- Pursue ongoing development of skills and competencies.
- Follow all agency policies, procedures, and protocols.
- Comply with all New Narrative safety rules and regulations.
- Follow through on all directives and instructions.
- Maintain security of keys, files, and facility systems.
- Will be required to work at other sites during times of temporary need.
QMHA credentials preferred.
Experience/QualificationsMust be 18 years of age and capable of implementing the emergency procedures and disaster plan.
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