Patient Service Representative | Optum Healthcare Career
4 weeks ago
We are seeking a Patient Service Representative to join our team at Optum, a global organization that delivers care with the help of technology to improve health outcomes for millions of people.
The salary for this role is estimated to be around $35,000 - $50,000 per year, depending on location and experience. Our offices are located in various locations across the country, including 4101 Technology Ave, New Albany, IN.
Job Description:- Greet patients as they arrive and manage wait time in a collaborative office environment.
- Assist patients with intake processes, including copying required documents, and collect co-payments, co-insurance, and deductibles.
- Manage the cashier box and daily deposits according to company policies.
- Process walk-in patients and visitors, answer phones, and schedule appointments.
- Manage medical records, maintaining, filing/scanning, and preparing them for scheduling.
- Ensure all correspondence is scanned and/or filed in a timely manner.
- Process requests for medical records release and maintain appropriate logs.
- High School Diploma / GED (or higher).
- 1+ years of experience in a healthcare or customer service-related field.
- Intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.).
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
- 401(k) Savings Plan, Employee Stock Purchase Plan.
- Education Reimbursement.
- Employee Discounts.
- Employee Assistance Program.
- Employee Referral Bonus Program.
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
At Optum, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life.
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