IT Infrastructure Manager
4 days ago
Sightline Holdings Corp. is a leading provider of IT performance monitoring and analytics software. Our team is passionate about delivering innovative solutions that meet the complex needs of our clients.
We are seeking an experienced Network and Systems Administrator to join our dynamic team. This role will involve managing all internal network and employee hardware, administering email and office communication systems, providing technical support to our clients, and collaborating with the engineering team on testing and releasing new software versions.
The ideal candidate will possess a strong background in IT infrastructure management, excellent problem-solving skills, and the ability to work effectively in a team environment.
- Daily monitoring, administration, and support of network hardware and software.
- Purchasing, installation, configuration, and support of new network and employee hardware/software.
- Administration, configuration, and support of both email and voice communication systems.
- Virtual Machine management in support of the engineering team.
- Administration and monitoring of the Customer Support website.
- Administration of cloud environments (Google, AWS, & Azure).
- Manual installation and upgrade testing of each new release of EDM.
- Maintenance and updates of 3rd-party software inventory, ensuring licenses are up-to-date and installing patches or performing upgrades as needed.
- Providing support to customers via phone, video conference, or email as needed.
Requirements
- Bachelor's degree or equivalent in information technology or computer science.
- 5+ years of work experience.
- Demonstrated proficiency with TCP/IP network administration.
- Demonstrated proficiency with Linux administration.
- Demonstrated proficiency with Windows administration.
- Demonstrated proficiency with MS Active Directory administration.
- Organizational and task management skills.
- Ability to adapt and learn new skills and technology.
- Experience installing/configuring multiple database types (MSSQL, MySQL, PostgreSQL, Oracle, etc.) a plus.
- Experience managing VMware environments a plus.
- Solid understanding of the software development process, tools, and technology a plus.
- Experience with Atlassian Products (JIRA, Confluence) or similar system a plus.
- Fluency in English (written and oral).
- Experience contributing to a team.
- Able to work in the U.S. without sponsorship.
- CompTIA and ITIL certificates a plus.
Benefits
The position offers a comprehensive benefits package, including medical, vision, dental, life, and disability insurance, a 401(k) plan, and free parking. The salary range for this position is $120,000 - $150,000 per year, depending on experience.
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