Helpdesk Support Specialist
1 month ago
We are seeking a skilled IT Helpdesk Technician to join our team at INFOTRON. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs.
Key Responsibilities- Provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.
- Respond to user inquiries, diagnose issues, and offer solutions to users at the office.
- Troubleshoot problems related to network connectivity, system performance, software applications, and other IT-related matters.
- Common tasks will include imaging PCs, issuing equipment to clients' employees, providing user support for internal applications, providing assistance with mobile and VoIP phones, and general troubleshooting of user reported hardware/software issues.
- Log and track issues through an ITSM ticketing system and escalate more complex problems to higher-level IT staff when necessary.
- Assist in setting up new equipment, managing inventory, managing user accounts, maintaining documentation, and similar tasks as requested.
- Minimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems.
- Experience with KACE ITSM system, SmartDeploy/PDQ suite of products, supporting Citrix, Microsoft M365.
Strong communication skills, technical proficiency, and a customer-service mindset are essential for success in this role. The technician ensures that all user issues are resolved promptly and efficiently, helping to minimize downtime and maintain productivity.
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Helpdesk Support Specialist
2 weeks ago
Jackson, Mississippi, United States Zolon Tech Solutions, Inc. Full timeJob Title : Helpdesk Tech Job Overview: Zolon Tech Solutions, Inc. is seeking a skilled Help Desk Technician to provide technical support and assistance to end-users. Responsibilities: \u2022 Provide technical support and assistance to end-users \u2022 Troubleshoot and resolve technical issues with systems, software, and hardware \u2022 Collaborate with...
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Helpdesk Support Specialist
1 month ago
Jackson, Mississippi, United States HexaQuEST Global, Inc. Full timeJob Title: Helpdesk - Help Desk Support TechnicianAbout the Role:We are seeking a highly skilled and experienced Help Desk Support Technician to join our team at HexaQuEST Global, Inc. As a Help Desk Support Technician, you will be the primary point of contact for our customers, providing technical support and assistance via phone, email, and remote...
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Helpdesk Technician
2 weeks ago
Jackson, Mississippi, United States Snapx Full timeJob Title: Helpdesk TechnicianWe are seeking a skilled Helpdesk Technician to join our team at Snapx. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Job Summary:The Helpdesk Technician will be the primary point of contact for users...
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Helpdesk Technician
4 weeks ago
Jackson, Mississippi, United States Zolon Tech Solutions, Inc. Full timeJob Title : Helpdesk TechnicianLocation : Jackson, MSDuration : 12 MonthsJob Description:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.The technician will be responsible for troubleshooting and resolving technical issues, providing training and...
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Helpdesk Technician
3 weeks ago
Jackson, Mississippi, United States Zolon Tech Solutions, Inc. Full timeJob Title : Helpdesk TechnicianLocation : Jackson, MSDuration : 12 MonthsJob Description:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.The technician will be responsible for troubleshooting and resolving technical issues, providing training and...
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Help Desk Support Specialist
4 weeks ago
Jackson, Mississippi, United States SR International Full timeJob Title: Helpdesk TechnicianJob Summary:We are seeking a highly skilled and experienced Helpdesk Technician to join our team at SR International. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user...
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Helpdesk Technician Position in Jackson MS
5 days ago
Jackson, Mississippi, United States Snapx Full timeJob Title: Helpdesk Technician Position in Jackson MSJob Summary:We are seeking a skilled Helpdesk Technician to join our team in Jackson MS. The successful candidate will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues,...
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Support Specialist
2 weeks ago
Jackson, Mississippi, United States Capitol City Residential Health Care Full timeJob Title: Support SpecialistAt Capitol City Residential Healthcare, we are seeking a Support Specialist to join our team. As a Support Specialist, you will play a vital role in supporting individuals with intellectual and developmental disabilities to lead safe, self-directed lives and participate fully in their communities.Key Responsibilities:Provide...
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Technical Support Specialist
1 month ago
Jackson, Mississippi, United States Avacend Full timeJob OverviewAvacend is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance and support to our customers, ensuring that their computer systems and telecommunication equipment are functioning properly.Key ResponsibilitiesProvide technical support and troubleshooting...
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Technical Support Specialist
1 week ago
Jackson, Mississippi, United States Zolon Tech Solutions, Inc. Full timeJob Title : Technical Support SpecialistJob Description:As a Technical Support Specialist, you will provide technical assistance to end-users, ensuring the smooth operation of systems, software, and hardware.You will troubleshoot and resolve technical issues, providing timely and effective support to meet the needs of our clients.Your primary goal will be to...
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Technical Support Specialist
3 weeks ago
Jackson, Mississippi, United States Canopy Full timeJob Title: Technical Support SpecialistCanopy is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to staff members, troubleshooting and resolving technical issues, and ensuring the smooth operation of our computer systems.Key...
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Administrative Support Specialist
2 months ago
Jackson, Mississippi, United States Business Support Services of Salem Full timeJob SummaryBusiness Support Services of Salem is seeking a skilled Court Reporter to provide verbatim reporting of Social Security hearings for the Office of Hearings Operations (OHO).Key ResponsibilitiesEquipment Setup: Ensure that testimony given by attendees is properly recorded by setting up the recording equipment.Transcription: Produce a complete,...
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IT Support Specialist
4 weeks ago
Jackson, Mississippi, United States Insight Global Full timeKey Responsibilities:As a Service Desk Specialist with Insight Global, you will be responsible for providing technical support to employees at a large manufacturing client in the Lexington/Jackson TN area. Your primary duties will include installing, diagnosing, repairing, maintaining, and upgrading all hardware, related equipment, and software to ensure...
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IT Support Specialist
1 week ago
Jackson, Mississippi, United States GovCIO Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at GovCIO. As a Help Desk Engineer, you will be responsible for providing technical support for computers and associated networks, installing, troubleshooting, servicing, and repairing personal computers, network equipment, and related software.Key Responsibilities* Provides...
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Help Desk Support Specialist
2 weeks ago
Jackson, Mississippi, United States RICEFW Technologies Inc Full timeHelp Desk Support SpecialistRICEFW Technologies Inc is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user inquiries and...
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Help Desk Support Specialist
2 weeks ago
Jackson, Mississippi, United States RICEFW Technologies Inc Full timeHelp Desk Support SpecialistRICEFW Technologies Inc is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user inquiries and...
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Help Desk Support Specialist
1 month ago
Jackson, Mississippi, United States RICEFW Technologies Inc Full timeJob Title: Help Desk Support SpecialistJob Summary: We are seeking a highly skilled Help Desk Support Specialist to join our team at RICEFW Technologies Inc. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key...
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Desktop Support Specialist
3 weeks ago
Jackson, Mississippi, United States CAI Full timeJob Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at CAI. As a key member of our IT department, you will be responsible for providing remote hardware and software support to our clients.Key Responsibilities:Provide level 2 technical support to over 110 veterinarian clinics and hospitalsRespond...
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Clinical Support Specialist
1 week ago
Jackson, Mississippi, United States Henry Ford Hospital Full timeJob Summary:The Clinical Support Specialist is responsible for providing administrative support to the healthcare team. This role involves managing clerical duties, maintaining accurate records, and ensuring seamless communication within the unit.The ideal candidate will possess excellent organizational skills, a strong attention to detail, and the ability...
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Technical Support Specialist
1 month ago
Jackson, Mississippi, United States Avacend Full timeJob OverviewAvacend is seeking a highly skilled Technical Support Specialist to provide top-notch support activities in an assigned area.Key ResponsibilitiesPerform equipment exchange and recording inventory controlsInstall and update software and programsTroubleshoot and resolve computer and Telecommunication system issuesTrain users on supported software...