SMB Account Manager

5 days ago

Tampa, Florida, United States ProCore CPA Full time
About the Role

We are seeking a highly motivated and experienced SMB Account Manager to join our Sales team at Procore. As a key member of our team, you will be responsible for managing and maintaining relationships with existing small and medium business accounts, while also leveraging your understanding of Procore's products and processes to maximize renewals and expansion.

Key Responsibilities
  • Timely follow up and qualification of new prospects from customer requests generated by marketing or leads developed by our Customer Success team
  • Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
  • Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities
  • Network and research accounts, identify key players, generate interest and obtain business requirements
  • Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
  • Upgrade and expand product offerings to current SMB clients in your immediate book of business
  • Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
  • Achieve or exceed monthly and quarterly targets
  • Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers
Requirements
  • BA/BS or equivalent experience preferred
  • 2+ years of demonstrated successful software sales, preferably B2B
  • Experience using a consultative, solution-based sales methodology desired
  • Proven record of success in an inside sales based selling model
  • Ability and resilience to work in a fast-paced sales environment
  • Ability to develop trusted relationships
  • Post-sale revenue expansion experience preferred
  • Proficiency with Microsoft Office products and online collaboration tools
  • Experience with CRM and opportunity management systems, preferably Salesforce.com
  • Proven ability to develop and manage pipeline and forecasting
About Procore

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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