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Industrial Power Solutions Specialist
2 months ago
We are Generac Power Systems, a leading provider of industrial power solutions. Our team is dedicated to delivering exceptional products and services to our customers.
About the Role:
The Technical Field Service Representative will be responsible for providing on-site and phone support for Generac industrial products. This includes troubleshooting, repair, and installation of equipment, as well as sales commissioning support.
Key Responsibilities:
- Perform technical skills including mechanical, electrical, and troubleshooting of generators
- Provide emergency/unscheduled repairs of generators during normal working hours and after-hours, weekends, and holidays as directed
- Read and interpret operational manuals, electrical schematics, and work orders to perform required maintenance and/or repairs
- Detect faulty operations, defective material, and report them to the service manager in a timely manner
- Stay current on NFPA and State regulations for EPSS
- Conduct equipment commissioning for industrial and MPS products
- Perform scheduled preventative maintenance service and/or repairs of generators
Requirements:
- High school diploma or equivalent
- 4 years of experience servicing and troubleshooting of Emergency Power Supply Systems (EPSS)
- Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
- Excellent troubleshooting skills, ability to make independent decisions, and work with minimal supervision
- Experience in Electronics, Electromechanical Technology
- Knowledge of power generation; light tower, pumps, and heating products
- Spark Ignited knowledge
Preferred Qualifications:
- Associates Degree in Mechanical Engineering or equivalent
- 6 years of experience servicing and troubleshooting of Emergency Power Supply Systems (EPSS)
- Working knowledge of business enterprise systems (e.g. FieldServio, SAP, etc.)
- Proficiency in schematic and service documentation
What We Offer:
- Competitive benefits package including medical, dental, and vision plans
- 401(k) retirement savings plans with company match
- Medical support programs: Maternity, Diabetes, Treatment Decision Support, and more
- Work-life benefits: PTO and Holidays
Physical Demands:
The employee is regularly required to stand, use hands to manipulate objects, tools, or controls, and talk and hear. The employee is frequently required to walk, stoop, crouch, bend, and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away.
We are an Equal Opportunity Employer:
Generac Power Systems is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
