Maintenance Specialist

7 days ago


Tempe, Arizona, United States Invitation Homes Full time
About the Role

We are seeking a skilled Maintenance Technician to join our team at Invitation Homes. As a key member of our property management team, you will be responsible for performing high-quality maintenance work in our single-family rental homes while providing exceptional customer service to our residents.

Key Responsibilities
  • Complete maintenance service requests across multiple trades, ensuring timely and efficient resolution of issues
  • Provide outstanding customer service and promote a quality living experience for all residents, responding to their needs and concerns in a professional and courteous manner
  • Conduct regular property condition assessments to identify potential issues and recommend proactive maintenance and repairs
  • Educate residents on maintenance topics and provide guidance on how to maintain their homes
  • Review and utilize technician-specific reports to identify opportunities for improvement and optimize maintenance processes
  • Perform repairs in vacant properties during the turn process or while they are on the market
  • Properly use and care for company-supplied tools, materials, and vehicles
  • Perform other duties as assigned by management
Requirements
  • High School diploma or equivalent
  • Proven experience in residential repairs and maintenance, or related experience
  • Understanding of residential construction and mechanical systems, with the ability to perform general repairs in areas such as plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances
  • Excellent customer service and interpersonal skills, with strong verbal and written communication skills
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction
  • Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications
  • Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
Preferred Qualifications
  • OSHA 10 certification
  • EPA Certification, Type I and II
  • HVAC Certification
  • CPO certification (pool)
What We Offer

We offer a competitive salary and an annual bonus program for all associates, as well as generous paid time off plans, including vacation accrual, sick time, volunteer time, and standard and floating holidays. We also offer 401(k) with matching company contributions, an awesome work environment with casual dress, and team events and gatherings.

We are an equal opportunity employer committed to fostering a diverse, inclusive, and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other factor protected by applicable federal, state, or local law.



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