Clinical Reviewer

4 weeks ago


Buffalo, New York, United States Independent Health Association Full time

Job Summary

We are seeking a highly skilled Clinical Reviewer to join our team at Independent Health Association. As a Clinical Reviewer, you will be responsible for the collection and review of medical records specific to quality complaints/grievances and appeals.

Key Responsibilities

  • Investigate quality complaints/grievances and appeals, document research of initial coverage determinations, and lead coordination of clinical review with appropriate internal stakeholders and Medical Director.
  • Prepare written responses to appeals and complaints/grievances, establish plans of correction and provide education to members and providers.
  • Initiate ancillary department referrals in accordance with regulatory standards, clinical criteria, and member benefit contract.
  • Ability to research and assist clinical team in rendering coverage determinations in accordance with established clinical guidelines and member contract.
  • Ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word, Excel, and specific clinical and claims platforms.

Requirements

  • Bachelor of Science in Nursing preferred.
  • Ability to work a flexible schedule required.
  • Thoroughly investigate clinical appeals, and complaints/grievances utilizing appropriate internal and external resources to ensure coverage determinations are consistent and within clinical guidelines and member benefit contract.
  • Investigate and research all levels of quality complaints/grievances, appeals, concerns, plans of correction and contractual appeals that require MD decision making independently to ensure decisions are within accordance of applicable policies, procedures, criteria, and contracts.

What We Offer

  • Competitive hourly compensation.
  • A comprehensive benefits package.
  • A commitment to diversity and inclusion.

Equal Opportunity Employer

Independent Health Association is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.


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