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Senior Customer Support Specialist

2 months ago

Columbus, Ohio, United States Circle K Stores, Inc. Full time
Position Overview

As a Lead Customer Service Representative, you will play a crucial role in enhancing customer satisfaction and ensuring efficient service delivery. Your responsibilities will include:

  • Flexible Scheduling: Availability for various shifts to meet the needs of our customers.
  • Team Leadership: Overseeing and guiding a team of customer service representatives to achieve performance goals.
  • Customer Engagement: Interacting with customers to resolve inquiries and provide support.

This position is ideal for individuals who are passionate about customer service and possess strong leadership skills. We value your expertise and commitment to excellence in the retail sector.