Director of Operations

3 days ago


San Francisco, California, United States HOK Group, Inc. Full time
Director of Operations

HOK is a collective of future-forward thinkers and designers who are driven to face the critical challenges of our time.

We are dedicated to improving people's lives, serving our clients, and healing the planet.

As a Director of Operations, you will be responsible for the management of daily operations, including office-wide budgeting, monitoring, analysis, and measurement of peak performance.

Key Responsibilities:

  • Submits monthly fee projections through detailed work plans.
  • Reviews project contracts.
  • Oversees claims and risk management as related to projects.
  • Reviews consultant fees and agreements; both prime and consultant.
  • Oversees invoicing and collections; monitors delinquent accounts receivables.
  • Reviews and approves project budgeting.
  • Reviews, approves, and may assist in development of project work plans.
  • Reviews and updates monthly fee projections.
  • Reviews monthly earnings.
  • Facilitates periodic project reviews.
  • Manages project staffing needs and assignments; approves weekly timesheets.
  • Monitors project profitability; adjusts billable time and office budget to maintain profitability.
  • Acts as an expert resource in project, client, consultant, and contractor project issues.
  • Participates in local or state professional associations, maintains active membership, and attends conferences valued by clients as appropriate.
  • Takes personal responsibility for fostering a green workplace through sustainable work practices.

Requirements:

  • Ability to manage business operations with a collaborative leadership style that puts value on relationships, both internal and external.
  • Thorough knowledge of the technical process of large-scale projects.
  • Ability to think strategically, implement change, enforce policy, and resolve conflict.
  • Thorough understanding of project work plans, schedules, staffing, budgets.
  • Proven ability to prioritize oneself and the work of others in order to meet deadlines and provide high-quality service to clients.
  • Proven ability to create and maintain strong working relationships with external clients.
  • Proven ability to masterfully present, effectively sell, and negotiate the services of HOK.
  • Ability to communicate effectively, both verbally and in writing.
  • Thorough knowledge of sustainability, integrated design, and LEED guidelines.
  • Thorough knowledge of buildingSMART, Building Information Modeling (BIM), and Integrated Project Delivery (IPD).
  • Proficiency in the basic technical skills of architecture, including proficiency in Deltek Vision, MS Office, and Newforma.

Qualifications:

  • Bachelor's degree in architecture or engineering or equivalent in education or experience required.
  • Master's degree preferred.
  • 15 years of experience with an architectural firm or division, with at least 5 years in a similar type managerial position.
  • Licensed Architect or Engineer with current registration in your region required, if licensure is offered in your region.
  • NCARB registration preferred if registered Architect.
  • LEED accreditation or Green Associate preferred.

Benefits:

  • Medical, dental, and vision coverage.
  • 401(K) savings plans.
  • Disability, life, and accident insurance.
  • Paid time off (PTO).
  • Parental leave.

Location:

One Bush St, Suite 200, San Francisco, California.

Position Type:

Full-Time/Regular.



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