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Operations Program Manager

2 months ago


Bethesda, Maryland, United States Xometry Full time
Job Overview

Xometry (NASDAQ: XMTR) is at the forefront of modern manufacturing, linking innovative thinkers with the manufacturers capable of turning their visions into reality. Our digital marketplace equips manufacturers with essential resources to expand their operations while facilitating seamless access for buyers from Fortune 1000 companies to global manufacturing capabilities.

As a Program Manager at Xometry, your primary responsibility will be to oversee and ensure the successful delivery of critical programs and projects across the organization. You will work closely with diverse teams to guarantee that projects are executed punctually, within defined parameters, and aligned with the company's strategic objectives. This position demands a strategic mindset, robust leadership qualities, and a solid history of managing intricate programs, ideally within the automotive sector.

Key Responsibilities:

  • Develop and maintain project plans that align with both customer and internal specifications.
  • Lead a cross-functional program team to achieve product, quality, and budget targets.
  • Define and implement program initiatives aimed at enhancing quality, delivery, and financial performance, providing hands-on support as necessary.
  • Evaluate and manage program execution, effectively addressing and escalating issues as they arise.
  • Collaborate with customers and functional teams to resolve program-related challenges.
  • Communicate program status through regular updates and reviews with customers and internal stakeholders.
  • Utilize various data management systems, including but not limited to Xometry ERP, Salesforce, Tableau, Looker, and other financial and tracking tools.
  • Document program activities in accordance with Xometry and customer standards, utilizing tools such as Xometry ERP and ASANA or similar project management applications.
  • Focus on achieving desired outcomes, including flawless launch metrics related to customer experience, program timeline adherence, delivery and quality objectives, and financial results.

Qualifications:

  • Ability to work independently or collaboratively within a team setting.
  • Strong multitasking capabilities with a proactive approach.
  • Extensive experience in the manufacturing sector, particularly in CNC, sheet metal, stamping, die casting, and extrusions.
  • Exceptional facilitation and problem-solving skills.
  • Excellent verbal and written communication and presentation abilities.
  • Customer service-oriented mindset.
  • Willingness to travel to manufacturing and client locations as needed.
  • Ability to facilitate technical, manufacturing, and engineering problem-solving by leveraging insights from key stakeholders.
  • PMP certification is preferred.

#LI-Hybrid

At Xometry, we are committed to fostering a culture of diversity, equity, inclusion, and belonging. We value individuals for their unique perspectives and strive to create a positive workplace for everyone.

Xometry is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Xometry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm your eligibility to work in the U.S. after a job offer is accepted.