Guest Services Host

6 days ago


Atlanta, Georgia, United States Candler Hotel Atlanta, Curio Collection by Hilton Full time
Job Summary

The Candler Hotel Atlanta, Curio Collection by Hilton seeks a motivated and customer-focused Guest Services Agent to provide exceptional service to guests during their stay. As the first point of contact, you will be responsible for ensuring a smooth check-in process, addressing guest inquiries, and resolving any issues that may arise.

About the Role
  • Provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout.
  • Maintain proper operation of the PBX console and ensure that all hotel standards are met.
  • Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
Requirements
  • High School diploma or equivalent required.
  • College coursework in a related field is helpful.
  • Previous experience in a hotel or related field is preferred.
  • Excellent communication and interpersonal skills are essential.
What We Offer

We offer a competitive salary of $45,000 per year, based on location and experience. The position also includes benefits such as health insurance, paid time off, and opportunities for professional growth and development.


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