Falls Church Resident Service Specialist

2 days ago


Falls Church, Virginia, United States New Hope Housing Inc Full time
Job Overview

New Hope Housing Inc is seeking a highly motivated Resident Service Specialist to join our team in Falls Church. As a key member of our team, you will be responsible for providing exceptional service to our residents, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide excellent customer service to residents, responding to their inquiries and concerns in a timely and professional manner.
  • Assist residents with accessing community resources, including referrals to local services and support groups.
  • Collaborate with other team members to ensure seamless service delivery and effective communication.
  • Participate in ongoing training and professional development to enhance skills and knowledge.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and proficiency in Microsoft Office.
What We Offer

New Hope Housing Inc offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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