Customer Experience Specialist

6 days ago


St Louis, Missouri, United States Knitwell Group Full time
About Us

Lane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the power of fashion to transform lives and are committed to creating a welcoming and inclusive environment for all our customers and associates.

About the Role

We are seeking a Customer Specialist to join our team at our Saint Louis, MO store. As a Customer Specialist, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our customers. You will work closely with our store team to ensure that our customers feel welcome and supported throughout their shopping journey.

The Impact You Can Have
  • Welcome and engage with customers to understand their needs and preferences.
  • Share your knowledge of our products and services to help customers find the perfect outfit.
  • Uphold our brand standards for a clean and well-presented store.
  • Promote in-store events and programs that support our brand.
  • Contribute to the store's success by maintaining high standards of customer service and sales.
You'll Bring to the Role
  • Prior retail experience or customer-focused experience.
  • Passion for styling and love of working with people.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to read, write, and communicate in English.
  • Proficient with technology, including our store systems.
Benefits
  • Merchandise discount at our brands, including Lane Bryant.
  • Support for your individual development and opportunities for growth within our family of brands.
  • A culture of giving back, with opportunities to support our philanthropic partners.


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