IT System Administrator
4 weeks ago
This is an exciting opportunity to join a stable Managed Service Provider that prioritizes maintaining a collaborative company culture, providing employees with the resources they need to excel in their careers. The company offers added benefits, including education and certification reimbursement, to support employee growth and development.
The IT System Administrator- Onsite & Remote Support (MSP) will be responsible for handling escalations on the helpdesk, assisting with projects such as migrations, and serving as a trusted advisor to clients when on site. This role requires a high level of technical expertise and the ability to communicate complex technical solutions to non-technical clients.
The ideal candidate will have a strong technical skill set and be able to recommend new technologies and solutions to proactively support clients' environments. They will also be responsible for testing and evaluating network systems to eliminate problems and make improvements, as well as recommending and building systems and efficiencies for end-user and overall client site support.
Key Responsibilities:
- Recommending new technologies and solutions to proactively support clients' environments
- Testing and evaluating network systems to eliminate problems and make improvements
- Recommending and building systems and efficiencies for end-user and overall client site support
- Providing escalation support for help desk technicians and junior system administrators, and assisting in their training and education
Benefits:
- Salary: $65,000-$80,000
- Reimbursements for certifications and training
- PTO/Holidays
- 401k + 6% match
- Frequent company outings
- Regular reviews for bonus opportunities and promotions
- Collaborative company culture/Very team-oriented
- Emphasis on work-life balance/Hybrid work model
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