Retail Sales Specialist
5 days ago
We're seeking a highly skilled Retail Sales Specialist to join our team in the home theater department. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining expert-level knowledge of our products.
Key Responsibilities- Engage with customers to understand their needs and preferences, providing expert service and recommendations.
- Maintain up-to-date knowledge of all products in the home theater category, including specifications, features, and benefits.
- Use effective time management strategies to optimize daily tasks and responsibilities.
- Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
- Prioritize activities based on urgency and importance, setting realistic deadlines and using tools and techniques to manage time effectively.
- Maintain department merchandising and readiness to serve customers.
- Train other sales floor personnel on how to be successful in the department.
- 1 year of experience building complex solutions in sales, customer service, or related fields.
- Preferred qualifications include 1 year of leadership experience in a related field or military leadership equivalent, 1 year of experience selling premium products, luxury brands, and/or custom design environments, and 1 year of experience in customer relationship management (CRM).
We're committed to helping our people thrive at work and at home. Our benefits include competitive pay, generous employee discounts, and physical and mental well-being support.
We're proud to be an equal opportunity employer and a great place to work, where you can unlock unique career possibilities and bring your full, authentic self to work now and into the future.
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