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Wellness Center Supervisor
2 months ago
Become a Part of Anytime Fitness
Are you eager to join a vibrant team within the fitness sector? Anytime Fitness - MDS Fitness is your ideal destination. Our commitment lies in delivering an outstanding experience for both our team members and clients, while leading the way in the constantly changing fitness landscape. If you have a strong passion for health and wellness and aspire to develop both personally and professionally, we welcome you to consider this opportunity.
Client Experience SupervisorOVERVIEW: In the role of Client Experience Supervisor, you will oversee the personal training division and manage a team of trainers to ensure exceptional service for our clientele. Your primary focus will be on fostering relationships, driving sales, and upholding service excellence.
KEY RESPONSIBILITIES:- Sales and Client Management: Maintain financial profiles and stimulate growth in personal training revenue.
- Facility Oversight: Ensure the upkeep of the facility and its equipment.
- Service Excellence: Deliver outstanding customer service and assist members in reaching their fitness objectives.
- Member Engagement: Address feedback, membership inquiries, and requests.
- Community Engagement: Cultivate relationships and participate in community initiatives.
- Brand Representation: Serve as a representative of the Anytime Fitness brand and advocate for personal development.
- Additional Responsibilities: Perform other duties as assigned.
SUPERVISORY DUTIES:
- Directly oversee a team of staff within the facility.
- Plan, delegate, and monitor work activities, addressing and resolving any issues that arise.
- Excellent communication and problem-solving abilities.
- A collaborative team player with a positive outlook.
- Understanding of health, fitness, and exercise science.
- Coachable and approachable demeanor.
- Bachelor's degree in Exercise Science is preferred.
- Prior experience in fitness training is required.
- Certifications: CPR/AED, Personal Training (or the ability to obtain certification).
- Proficient in Microsoft Office, POS Systems, and Gym Management Software.
BENEFITS:
- Comprehensive Health, Dental, Vision, Life, and Disability Insurance.
- 401(k) with Company Match and Performance Bonuses.
- Employee Assistance Program and Discount Purchase Program.
- Paid Time Off and Holidays.
- Exciting Destination Vacation Opportunities.