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Administrative and Clinical Operations Director
3 weeks ago
**Job Summary
The Clinical Services Manager at SWLA Center for Health Services is responsible for overseeing the delivery of high-quality clinical services, ensuring effective coordination and communication among clinical staff, and promoting a culture of excellence and continuous improvement.
This role requires strong leadership and collaboration skills, with the ability to work effectively with multiple stakeholders, including clinicians, administrators, and senior leadership.
Key Responsibilities- Clinical Service Planning: Develop and implement plans to improve clinical service delivery, ensuring alignment with organizational goals and objectives.
- Operational Efficiency: Identify opportunities to streamline clinical operations, reduce costs, and enhance patient satisfaction.
- Performance Improvement: Monitor and evaluate clinical staff performance, providing coaching and development opportunities to enhance quality and productivity.
- Communication and Collaboration: Foster open communication and collaboration among clinical staff, ensuring seamless coordination and integration of clinical services.
**Leadership and Collaboration
- Liaison Role: Serve as liaison between Site Operations Manager (SOM), Providers, Senior Leadership, and clinical support staff.
- Decision-Making: Collaborate with management, medical staff, and clinical leaders in decision-making processes as requested by CNO, CHO, and CEO.
- Problem-Solving and Critical Thinking: Apply problem-solving and critical thinking skills to resolve issues and conflicts.
- Fund Management: Implement cost controls to ensure maximum effectiveness of funds expended on clinical services.
**Requirements and Expectations
- Supervisory Role: Supervise clinical support staff team members, certified medical assistants, and function as a staff nurse when necessary.
- Leadership Development: Directly supervise Clinical Services Leads at all facilities and co-manage medical assistants and nursing staff.
- Training and Evaluation: Ensure proper training/orientation of new clinical staff, including LPN/CMA, and complete employee evaluations by specified deadlines.
**Compensation and Benefits
$65,000 - $90,000 per year, depending on experience, offering a competitive salary and opportunities for growth and development within the organization.
