Service Operations Manager
3 weeks ago
KONE is a global leader in the elevator and escalator industry, providing innovative solutions for urban mobility. Founded in 1910, we have a rich history of innovation and sustainability.
Job SummaryWe are seeking a highly skilled Service Supervisor to join our team in Sioux Falls, SD. As a Service Supervisor, you will be responsible for driving the service business operations for your territory, working closely with customers and peers to achieve safety, quality, and customer satisfaction goals.
Key Responsibilities- Implement and monitor safety guidelines to ensure a safe working environment for you and your team.
- Provide learning opportunities for your team to enhance their skills and knowledge.
- Effectively manage schedules and team performance to achieve business goals.
- Collaborate with all levels of the organization to achieve business objectives.
- Stay up-to-date with new technologies and leverage them to improve service delivery.
To be successful in this role, you will need:
- 5+ years of relevant maintenance experience, preferably in a supervisory role.
- Experience leading a union-represented workforce.
- An associate's degree in a related field or equivalent experience.
We offer a competitive salary, flexible work schedule, opportunities for learning and growth, and a comprehensive benefits package, including a matching 401K, pension plan, and comprehensive health and wellness plans for you and your family.
Why Join KONE?We value diversity, equity, and inclusion, and we are committed to creating a collaborative, creative, and supportive work environment. We care about the communities where we live and work, and we are passionate about safety, quality, and innovation.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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