Hardware and MCOM Support Specialist
2 days ago
Leidos is seeking a highly skilled Hardware and MCOM Support Technician to join our team. As a key member of our National Security Sector, you will be responsible for providing technical support to mission critical IT systems, ensuring the availability and reliability of hardware, and developing and implementing technical solutions to resolve complex problems.
Key Responsibilities- Provide system level technical support to mission critical IT systems
- Ensure hardware availability and reliability through proactive engineering methodologies and request fulfillment activities
- Develop and implement technical solutions through deep analysis and understanding of impact to the end-product/solution
- Ensure the availability of mission critical launch communications systems through proactive technical support
- Perform incident and problem management to resolve or escalate issues in order to restore service
- Support configuration management and change management activities
- U.S. Citizen with an active TS/SCI with Polygraph
- Requires 2-4 years of prior relevant experience
- Current DoD 8570 certification applicable to the position (typically Security+)
- Must understand complex, classified, mission specific communications infrastructure and technology that specifically supports US strategic launch capabilities
- Requires Launch or mission operations experience
- Understand mission critical desktop and communications hardware and software
- Experience supporting configuration management, change management and service transition
- Excellent verbal and written communication skills
- Proven ability to work collaboratively and constructively as part of a team
- Must be willing to perform call-in support as required
- Strong Analytical skills
- SharePoint, ServiceNow
- ITIL Foundations certification
- Satellite Communications Experience
- Operating, Maintaining and Troubleshooting of Satellite Communications Equipment
- Experience with Spectrum Analyzers and Data Analyzers
- Basic Networking Experience
- Familiarity with the Risk Management Framework Process for maintaining ATO
- Serial communication protocols and standards
- Basic IP knowledge
$65,000.00 - $117,500.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Hardware and MCOM Support Specialist
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Lompoc, California, United States Leidos Full time{"Job Title": "Hardware and MCOM Support Technician", "Job Summary": "We are seeking a skilled Hardware and MCOM Support Technician to join our team at Leidos. As a key member of our team, you will be responsible for providing technical support for mission critical IT systems, ensuring the availability and reliability of hardware, and developing technical...
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