Delivery Operations Specialist

1 week ago


Salt Lake, Utah, United States Crate & Barrel Full time

We are seeking a highly skilled Delivery Operations Specialist to oversee all aspects of our operations in a third-party run cross-dock, ensuring the highest level of service to area stores and customers.

About Us

Crate & Barrel is a leading home furnishings retailer with over 60 years of experience delivering high-quality products to our customers. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

As a key member of our team, you will be responsible for coordinating meetings and communication between the cross-dock, stores, drivers, and the Distribution Center to maintain the highest level of service. You will also analyze reporting data to identify areas for improvement and implement process changes as necessary.

Responsibilities
  • Maximize company growth and profitability by overseeing all aspects of Crate and Barrel operations in a third-party run cross-dock
  • Coordinate meetings and communication between the cross-dock, stores, drivers, and the Distribution Center to maintain the highest level of service
  • Analyze reporting data to identify areas for improvement and implement process changes as necessary
  • Be familiar with routing and dispatching functions at service centers in order to expedite all deliveries
  • Be responsible for driver procedure compliance to our delivery training program, doing ride-a-longs and/or ride behind to observe delivery teams
  • Work with stores to review product displayed to ensure that product delivered represents current stock, as well as understand inherent characteristics
  • Promote a culture of respect and an atmosphere of teamwork in order to foster a positive working environment
Requirements

To be successful in this role, you will need:

  • A High School diploma/GED or equivalent required; Higher education in related field a plus
  • Proven proficiency in English language skills required
  • Word, Excel, Outlook required
  • Bilingual in Spanish a plus

We offer a competitive salary of $65,000 - $75,000 per year, depending on experience, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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