Hotel Guest Experience Coordinator

2 weeks ago


Lubbock, Texas, United States Dimension Hospitality Full time
Key Responsibilities:
  • Greet and register guests, assigning rooms and providing room key information as needed.
  • Answer inquiries about hotel services, guest registration, and local directions.
  • Manage room availability and guest accounts, making reservations and handling payments.
  • Date-stamp, sort, and rack incoming mail and messages, transmitting and receiving messages via phone or switchboard.
  • Enforce hotel credit policies, account for cash, and make deposits according to company policies.

The ideal candidate will have high school diploma or equivalent and minimum 3 months experience in hospitality, general office, accounts receivable, or customer service.



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