Hotel Operations Manager

3 weeks ago


Lubbock, Texas, United States Embassy Suites Lubbock Full time
Job Title: Hotel Operations Manager

About the Role:
The Embassy Suites by Hilton Lubbock is seeking a skilled Hotel Operations Manager to oversee housekeeping operations. This key position ensures that all hotel areas meet high cleanliness standards and quality control measures are in place.

Responsibilities:
  • Supervise housekeeping staff, guest room attendants, and housemen to ensure efficient cleaning and maintenance of hotel rooms and public areas.
  • Conduct regular inspections to monitor cleanliness, damage, stains, or wear on carpets, drapes, furniture, and fixtures.
  • Maintain accurate records of inspection results and coordinate with housekeeping staff to address any issues.
  • Communicate effectively with other hotel departments to resolve complaints and maintain smooth operations.

Requirements:

This role requires strong leadership skills, attention to detail, and excellent communication skills. The ideal candidate should have expertise in hotel operations, good observational skills, decision-making, and time management.


Benefits:

The successful candidate will enjoy a competitive salary of $55,000 per annum, as well as opportunities for professional growth and development within our dynamic team at Embassy Suites Lubbock.


About Embassy Suites Lubbock:

We strive to make a difference in our employees' lives, our guests' experiences, and our community's well-being. Join us and be part of a team that values excellence, teamwork, and customer satisfaction.



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