Hotel Front Desk Associate

4 weeks ago


Lubbock, Texas, United States Dimension Hospitality Full time

Join Dimension Hospitality as a Hotel Front Desk Associate and play a key role in delivering exceptional guest experiences. About the Role

As a Hotel Front Desk Associate, you will be responsible for providing warm and welcoming greetings to our guests, ensuring their stay is comfortable and memorable. You will register guests, assign rooms, and provide information about hotel services, amenities, and local attractions.

Key Responsibilities

  • Greet and register guests in a friendly and efficient manner.
  • Assign rooms and provide room keys to guests.
  • Answer inquiries about hotel services, registration, and local directions.
  • Keep accurate records of room availability and guest accounts.
  • Process payments and handle cash transactions.
  • Take initiative to greet guests warmly and make them feel at home.

Requirements

We are looking for individuals with excellent communication skills, who can work well under pressure and provide top-notch customer service. Essential Skills and Qualifications:

  • High School Diploma or equivalent.
  • Minimum 3 months experience in hospitality, general office, accounts receivable, or customer service.

Compensation and Benefits

We offer a competitive salary range of $13-$14 per hour, depending on experience and qualifications. This role is a great opportunity to start your career in hospitality and grow with our team.



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