Engineering Operations Manager
4 days ago
About the Role
We are seeking an exceptional Engineering Operations Manager to join our team at The Crescent Hotels Group.
Job Summary
The Engineering Operations Manager will be responsible for leading our engineering department, ensuring the smooth operation of hotel facilities and services. This role requires a strong background in hotel maintenance, supervisory experience, and excellent communication skills.
Key Responsibilities
- Led a team to troubleshoot and repair malfunctions in mechanical or electrical systems, including HVAC, plumbing, and other equipment.
- Managed preventative maintenance assignments on a scheduled basis to ensure minimal downtime.
- Responded to guest inquiries and complaints in a courteous manner, maintaining high levels of customer satisfaction.
- Coordinated with hotel department heads to identify maintenance needs and prioritize tasks accordingly.
- Maintained the building exterior, pool, and 'curb appeal' to ensure a positive guest experience.
- Implemented and maintained Crescent's preventative maintenance program, room care programs, and engineering department minimum standards.
- Assisted the General Manager with annual Capital Plan development and actively participated in Crescent's Safety Plan and energy improvements.
- Communicated effectively with staff, both verbally and in writing, to provide clear direction and guidance.
What We Offer
- An estimated salary range of $80,000 - $120,000 per year, depending on experience.
- Excellent compensation package, operational incentive plan eligibility, and an exceptional benefit plan for eligible associates and their family members.
- 401K matching program for eligible associates, discounts with Crescent managed properties in North America for you and your family members.
Qualifications
Prior hotel supervisory and/or management experience is required, with a strong background in hotel maintenance and excellent communication skills.
We are committed to creating an inclusive environment where associates at all levels are respected for their differences.
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