Commercial Lines Insurance Manager

3 hours ago


Irvine, California, United States Jobot Full time
About the Role

We are seeking a highly skilled and experienced Commercial Lines Account Manager to join our team at Jobot. As a key member of our insurance brokerage, you will be responsible for managing and growing our commercial lines portfolio, ensuring our clients receive exceptional service and support.

Key Responsibilities
  • Manage and grow a general book of commercial lines business, ensuring client satisfaction and retention.
  • Develop and maintain strong relationships with clients, understanding their unique needs and providing tailored insurance solutions.
  • Collaborate with underwriters and brokers to negotiate policy terms, rates, and coverage.
  • Review policy documents for accuracy and completeness, and resolve any discrepancies or issues.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries, processing policy changes, and resolving claims or billing issues.
  • Stay current on industry trends, regulations, and product offerings to provide informed, expert advice to clients.
  • Participate in ongoing professional development and training opportunities to continually enhance your insurance knowledge and skills.
Requirements
  • A minimum of 3 years of experience in commercial lines insurance, preferably in an account management or client service role.
  • A strong understanding of commercial insurance products, terms, and coverages.
  • Exceptional customer service skills, with the ability to build and maintain strong client relationships.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate complex insurance concepts to clients.
  • Strong negotiation skills, with the ability to work effectively with underwriters and brokers to secure the best terms for clients.
  • Proficiency in insurance management systems and Microsoft Office Suite.
  • A proactive, problem-solving mindset, with the ability to quickly and effectively resolve client issues.
  • A commitment to ongoing professional development and learning in the insurance field.
  • A current insurance license, or the ability to obtain one within a specified timeframe.


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