Commercial Lines Account Manager
3 days ago
We are seeking a highly skilled and experienced Commercial Lines Account Manager to join our team. As a Commercial Lines Account Manager, you will be responsible for managing and growing a general book of commercial lines business, ensuring client satisfaction and retention.
Key Responsibilities:- Develop and maintain strong relationships with clients, understanding their unique needs and providing tailored insurance solutions.
- Collaborate with underwriters and brokers to negotiate policy terms, rates, and coverage.
- Review policy documents for accuracy and completeness, and resolve any discrepancies or issues.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries, processing policy changes, and resolving claims or billing issues.
- Stay current on industry trends, regulations, and product offerings to provide informed, expert advice to clients.
- Participate in ongoing professional development and training opportunities to continually enhance your insurance knowledge and skills.
- A minimum of 3 years of experience in commercial lines insurance, preferably in an account management or client service role.
- A strong understanding of commercial insurance products, terms, and coverages.
- Exceptional customer service skills, with the ability to build and maintain strong client relationships.
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex insurance concepts to clients.
- Strong negotiation skills, with the ability to work effectively with underwriters and brokers to secure the best terms for clients.
- Proficiency in insurance management systems and Microsoft Office Suite.
- A proactive, problem-solving mindset, with the ability to quickly and effectively resolve client issues.
- A commitment to ongoing professional development and learning in the insurance field.
- A current insurance license, or the ability to obtain one within a specified timeframe.
We offer a dynamic and growing work environment, with opportunities for professional development and advancement. Our team is passionate about delivering exceptional client service and building strong relationships with our clients.
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