Customer Service Ambassador

2 weeks ago


Dayton, New Jersey, United States WESCO International Full time
About the Role:
As a Customer Service Representative at WESCO International, you will play a critical role in providing exceptional customer experiences. You will respond to customer inquiries through various channels, including telephone, email, and walk-ins, to resolve issues and provide solutions.

Key Responsibilities:
  • Support our customers by answering questions, addressing concerns, and handling account inquiries.
  • Process payments for cash account customers.
  • Analyze customer service needs and refer to other departments as necessary.

Qualifications:
  • A high school degree or equivalent is required.
  • A minimum of 2-4 years of relevant experience is preferred.
  • Excellent interpersonal skills are essential for working effectively in a diverse environment.

About Our Company:
WESCO International is a leading provider of business-to-business distribution, logistics services, and supply chain solutions. We are committed to fostering diversity and inclusion across our workforce and offer a comprehensive benefits package.

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