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Housekeeper - Homewood Suites Chelsea

2 months ago

Chelsea, Massachusetts, United States Colwen Hotels Full time

Job Summary:

We are seeking highly motivated and friendly housekeepers with an eye for detail to join our team at Colwen Hotels. As a housekeeper, you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

About Colwen Hotels:

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. With 40 hotels in our portfolio operating across 10 states, we offer exciting career advancement growth and opportunities.

Responsibilities:

  • Receive a list of assigned rooms from the manager and prioritize rooms
  • Clean, stock, and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
  • Respond promptly to requests from guests and other departments
  • Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
  • Ensure privacy of guests at all times
  • Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
  • Check amenities and supplies in rooms, restock according to standards
  • Neatly make beds and stock bath linens according to standard
  • Clean and disinfect bathrooms, kitchen, and/or coffee stations
  • Remove all trash, dirty linens, towels, and room service items from rooms
  • Check that all appliances are in the room and in clean working order
  • Straighten desk area and furniture
  • Dust, polish furniture, and remove marks/stains from walls and furnishings
  • Vacuum carpets and clean floors
  • Notify the maintenance department of needed maintenance or repairs
  • Ensure room meets hotel standards with a final walk-around
  • Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
  • Take found items to the designated lost and found area
  • Perform other duties as requested

Requirements:

  • Prior experience as a cleaner or housekeeper, hotel experience preferred
  • Detail-oriented and thorough
  • Remain discreet and respect the privacy of guests, work with the highest level of integrity
  • Perform consistent work to the highest standard
  • Ability to work quickly without compromising quality
  • Ability to work with little supervision and maintain a high level of performance
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Willingness to work a rotational 7-day work cycle, including weekends and holidays

Benefits & Perks:

  • Medical Insurance with Company-Funded HRA
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Wide-Array of Supplemental Insurance Offerings
  • Paid Time Off Programs
  • Employee Assistance Program
  • 401K Plan - Traditional & Roth Options with Employer Match
  • Hotel Discount Travel Program for Associates & Family
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail
  • Training and Development Programs
  • Career Advancement Opportunities