General Manager

4 weeks ago

Chelsea, Massachusetts, United States Aimbridge Hospitality Full time

Hotel Operations Leader

Aimbridge Hospitality is seeking a seasoned Hotel Operations Leader to oversee the daily operations of our TownePlace Suites Boston Logan Airport/Chelsea. As a key member of our management team, you will be responsible for ensuring the hotel's financial performance, maintaining high-quality product and service levels, and adhering to state, federal, and local regulations, as well as Company and brand standards.

Key Responsibilities:

  • Establish priorities and lead key operational initiatives, including sales plan and budget development, and execution of physical property improvement projects.
  • Provide hands-on leadership to ensure revenue maximization while effectively controlling expenses.
  • Serve as the linchpin for communications with guests, clients, associates, ownership, corporate representatives, brand representatives, and key vendors.
  • Conduct weekly staff meetings, including weekly training sessions, and review previous and future sales and operations efforts.
  • Meet all financial review dates and corporate-directed programs in a timely fashion.
  • Hold a monthly financial review with all department managers and available supervisors.
  • Ensure that all department heads maintain budgeted productivity levels and Aimbridge Hospitality's standard checkbook accounting procedures.
  • Develop managers for future advancement through competency training and corporate-sponsored training programs.
  • Participate in required M.O.D. coverage as scheduled.
  • Maintain direct contact with and monitor the development of management trainees.
  • Adhere to all Aimbridge Hospitality policies and procedures and train new managers to ensure compliance.

Requirements:

  • At least 6 years of progressive experience in a hotel or a related field, or a 4-year college degree and at least 4 to 5 years of related experience, or a 2-year college degree and at least 5 to 6 years of related experience.
  • Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
  • Must have a valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

About Aimbridge Hospitality

Aimbridge Hospitality is the global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

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